Terms and Conditions

Liliana Arnaut is comercial name for S.C. Liliana Arnaut Art S.R.L., juridic person with headquarters  in Bucuresti, sector 2, Silozului street, nr. 19, office nr. 6, Nr. O.R.N.C. J40/13185/14.09.2018, CUI 39874154. email: liliana.arnaut@gmail.com, phone: +40 773 763 502

At Liliana Arnaut Shop, I sell various sized prints of my original paintings!

Images may not be reproduced, resold or used in any form without written consent. All images are protected at OFICIUL ROMAN PENTRU DREPTURILE DE AUTOR, registration number 7115/31.10.2018 law stipulation art. 204 alin. (1) Law nr. 8/1996, modified and completed.

I do not sell digital copies of my work.

By purchasing this item you agree to my shop policies.

Payment

You are able to pay via bank transfer or cash on delivery.

Shipping

I ship most orders within 3 to 5 business days first class mail via courier or you personal can pickup your order if you selected local pickup.

  1. Shipping via Urgent Cargus – Shipping costs varies between 13 and 20 lei, depending by distance and the dimension/the weight of order. Costs are added to order and are provided by client. Your prints are shipped either flat or in a resistant cardboard tube. Prints will be packaged in a protective cellophane. If you purchase multiple prints, please note they will all be packaged in a single sleeve. FREE Delivery for orders exceeding 250 lei.
  2. Local pickup – Personal pickup can be done directly from my studio from doctor Vasile Sion street, ( area: Sala Palatului, Cismigiu Park, Conservatorul de Muzica), sector 1, Bucharest.

Missing orders

While extremely rare, if a package ends up missing along it’s travels to you, I am happy to send a replacement!

If an item is marked as delivered, but did not arrive, we are not responsible.

Please make sure the address you provide is safe and secure!

Damaged order

If you receive a damaged order,please contact me immediately (within 2 working days) via email with your order number and the details of your situation, please include some photos of the damage. I will ship out replacements as soon as we can.

Refunds and Exchanges

All sales are final. I offer replacement prints for those lost in the mail or damaged upon arrival. I do not allow exchanging of prints once they have been shipped.

Additional FAQs

Below are many common questions I receive about my work and shop – if you can’t find an answer, feel free to contact me via email: liliana.arnaut@gmail.com!

Q: Do you accept custom work such as website/blog design, wedding invitations design or custom paintings?

A: I absolutely love working on special projects, but sometimes I´m too blessedly busy with freelancing to accept new work.

Q: What sizes/formats do you offer in your shop? Can you do a special sized print?

A: I offer prints in 13×18 cm and large format sizes that range from 21×30 cm up to 30×42 cm. While we don’t offer 10×15 cm prints, many of our greeting cards look beautiful in a 10×15 frame, so that may be a lovely option for you!

Q: What kind of frames do you recommend for your prints?

A: IKEA offers lovely black (or white) frames that are very affordable and look great with most of my prints!